Geniusproject’s [Issue Management] module provides users with the ability to track unexpected obstacles and issues, such as budget, delay or quality that may impact the progress of their projects.

To manage issues, it is important to identify: 

• Their cause and origin.

• Their impact and consequences.

• The actions and decisions necessary to fix them.

It is also important to be able to escalate issues to management for resolution.

Nothing makes a project easier to manage than having a simple and clear Issue Management Process. This process allows project team members to raise issues to the project leader which will then be monitored and controlled in a clear and efficient manner. A default workflow is supplied with Geniusproject for Issue report documents, but can be changed to better comply with an organization’s processes.

To standardize the issuance of project issues, a well-structured issue form is needed. This form is used by employees to describe the issue, its current impact on the project and the recommendations for immediate or quick resolution.