A change request can be defined as any request that is submitted to a change control board or designated decision making group. Requests can consist of changes that range from minor to significant that drastically alter the project. Typically, formal change requests involve more significant changes whereas the less impactful changes are made at the project management level.
A typical request can include changes to a number of project areas, including requests to expand or reduce the scope of the project, requests to modify policies, procedures, plans, or processes, requests to modify expenditures, and requests to update or modify schedules.
Change requests can be initiated internally or externally. One constant throughout most change request processes is that change requests must be made formally with a written proposal or request form, and that changes are not to be implemented until they are formally approved. Geniusproject’s [Change Request] module has been designed to support all types of "Change request" processes by incorporating the power of its workflow engine to drive any required revisions and approvals.