Cerri Project as a Mail Server (v10.xx)

Cerri Project as a Mail Server (v10.xx)

Cerri Project acts as an email server, managing external email exchanges whether sending, receiving, or responding.


Each Cerri Project instance has a unique email address. All emails send from the application will use this address, and all incoming emails should be directed to it.
The Cerri Project instance is assigned a unique email address in the following format: myCompanyName@mygeniusproject.com.

The application server ensures that all email communication related to documents stored within the system is fully traceable, allowing users to initiate and manage email conversations directly from Cerri Project.

Once the first email is sent from Cerri Project, all subsequent correspondence will be captured and organized, preserving the full conversation thread within Cerri Project.

When users receive an email from Cerri Project, the sender will appear as the unique application address. If they reply to that mail, Cerri Project will receive it and automatically classify the response to maintain the discussion thread.

If Cerri Project is not able to classify an incoming email, it will be stored in the Incoming email box, where a project manager can manually classify it.



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