Administration Tab (v8.xx)
Monitoring the databases periodically:
The application manager should monitor the databases periodically to check for the following: Identified problems,
Unexpected errors.
Identified problems:
During normal operation of the databases, some problems may arise when agents are processing
documents in the Projects and Timesheets databases.
For example:
A task has been deleted after a user has already input time towards it in a timesheet.
A resource selects an assigned task in their timesheet and is subsequently removed from the task. The problem arises when the user continues to input time towards the task in their timesheet.
In these circumstances the documents are marked as problematic and displayed in a specific view which allows for the detection and reprocessing of the documents. Usually the documents must be corrected manually before reprocessing them.
The probability of these problems arising increases when users are working on different replicas of the databases.
Unexpected errors:
In all databases, errors can occur while agents are running or when users perform an action. In most of these cases a corresponding System event document will be generated and can be forwarded to Genius Inside's technical support for further assistance.
System events
Administration log are created automatically. They are computed record, not being possible to manually edit or modify them. These are generated when a problem occurs while running an agent or an operation. They are displayed once the agent operation is over, and they are sent to the user when resulting from a user operation.
Problems in progress
The application manager must check this tab regularly for new problems as currently there are no automatic notifications sent to the application manager when new documents appear in this view.
See chapter "Maintain Notes Databases" - "Problem in progress"
Abandoned problems
List of all problems which have been abandoned.
Please note that it's possible to reprocess also abandoned problems, the same way as problems in progress.
Customizable views diagnosis
See chapter "Customizable view Management"
Customizable views settings
See chapter "Customizable view Management"
Related Articles
Administration Tab (v8.xx)
System events Administration log are created automatically. They are computed record, not being possible to manually edit or modify them. These are generated when a problem occurs while running an agent or an operation. They are displayed once the ...Resource Administration Tab (v8.xx)
The Administration tab is where all system events, problems and messages can be found System events Administration log are created automatically. They are computed record, not being possible to manually edit or modify them. These are generated when a ...Agents Tab (v8.xx)
Agents synchronize Data between the different Databases in Genius Project. They either run in the background (scheduled agents), or may be started by a user action. Agents that can be run from the 'Agents' tab in the 'Setup & Administration' module ...Resource Agents Tab (v8.xx)
Agents synchronize Data between the different Databases in Genius Project. They either run in the background (scheduled agents), or may be started by a user action. Agents that can be run from the 'Agents' tab in the 'Setup & Administration' module ...Resources Administration
The resources administration consists of the creation of new resources (users), companies and groups, and in their update when necessary. One Resource document is necessary for each user of the application. A resource may be created even if there is ...